EM
Edzisani M

1 reviews | Active since Oct 2013

20 Oct 2015, 07:19

Checkers Money Market ****

On Friday 16th of October, I have deposited R500 through money market at Checkers south gate mall. I then sent the details to my wife to go collect the money in Limpopo but I was shocked to be told the money has already been withdrawn. I went back to checkers south gate mall to investigate as what happened & claim the refund, they told me money was withdrawn at Johannesburg Hilbrow. The employees & managers were rude on & this is not the kind of service I am expecting from Checkers.This is absolutely unacceptable, my wife is dying of hunger, she was suppose to buy grocery for herself & the kids with the money. I am currently staked at the moment. I want my money back otherwise I will sue the whole checkers group on Media. People out there be careful of this Checkers money market ****, it can happen to you & I know its an internal issue.

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Replies (1)
House & Home
House & Home's reply20 Oct 2015, 08:19
Official
Hello edzisani1986,

We acknowledge receipt of your complaint and quote Ref no 008475/01. We apologise for the poor service. Your complaint will be escalated to Senior Management for their urgent attention and assistance.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK furniture
Head Office