Checkers does not call clients back for repairs

Last week Wednesday (28/01) my husband went to Checkers to inform that one of our couches needed to be fixed (a year after we bought them) and he asked them if they were still under warranty and a person by the name of Kabelo confirmed that the couches are still under warranty and that a lady by the name of Martha will call him back to arrange for them to be fixed. GUESS WHAT - NO CALL FROM CHECKERS!!!! so we went back on Saturday to find out what happened and they then changed their story and said the couches are not under warranty but that they will call us to arrange. GUESS WHAT???!!!!!????? STILL NO CONTACT!!!!<br> <br> CAN SOMEONE JUST GET THIS SORTED OR PAY ME BACK MY MONEY, COME GET YOUR COUCHES SO I CAN GO BUY NEW ONES (NOT FROM CHECKERS!!!!)