JJ
Johan J
1 reviews | Active since Dec 2014
24 Nov 2015, 01:19
Charged for something I never requested
I bought a stove at OK Furniture in August 2015, I only noticed in November 2015 that I was charged for a cleaning kit that I received as a gift,the consultant(Mr Africa) that assist me with the deal,delivered the stove and the cleaning kit with the driver and when we asked him what the cleaning kit was for
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House & Home's replyOfficial
24 Nov 2015, 07:26Hello jadrianj,
We acknowledge receipt of your complaint and quote Ref Nr 008928-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 008928-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply24 Nov 2015, 07:26
Official
Hello jadrianj,
We acknowledge receipt of your complaint and quote Ref Nr 008928-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 008928-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office