DN
Dhaven N
1 reviews | Active since Oct 2009
03 Apr 2015, 08:14
Brookside Mall Useless
ACCOUNT WAS DEBITED WITH R20199 ON SUNDAY,PAYING FOR AN ITEM THAT COST R5099. WHY THE HELL DO YOURLL EMPLOY *********** STAFF?I SPOKE TO THE BRANCH MANAGER THANE ON 2 OCCASSIONS AND HE TOLD ME THE MONEY WILL BE IN MY ACCOUNT IN 3 DAYS,HELLO IT IS NOW 5 DAYS AND STILL ****** ALL, ITS ALSO THE LONG WEEKEND, SO TELL ME WHAT THE HELL IS HAPPENING?A SIMPLE REVERSAL LIKE ALL OTHER REPUTABLE STORES SEEMS SO COMPLICATED TO YOUR BRANCH
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House & Home's replyOfficial
04 Apr 2015, 08:56Hello Dhaven,
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home/ OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home/ OK Furniture
Head Office
Best regards,
House & Home's reply04 Apr 2015, 08:56
Official
Hello Dhaven,
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home/ OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home/ OK Furniture
Head Office
Best regards,