BOOKED FOR SERVICE AND STILL WAITING (FRIDGE)

I CALLED HOUSE & HOME TO TELL THEM ABOUT MY FRIDGE, THAT IS MAKING A NOISE . LIKE AN EMPTY BOTTLE BEEN BLOWN.IT MAKES A SOUND LIKE THE IS SOMETHING THAT IS POPPING, IN THE FRIDGE. I WENT TO THEIR BRANCH IN KOLONADE TO MAKE SURE WHEN ARE THEY GOING TO SEND SOMEONE AT MY HOUSE. BUT STILL TODAY AM WAITING FOR THE REPAIR AGENT TO PHONE ME. I WENT THE ON THE 24/11/2015 AND TODAY ITS ALMOST GOING TO MAKE A MONTH, WAITING. I ONLY GOT A CALL FROM THE SHOP TO KNOW IF THE REPAIR AGENT PHONED ME OR NOT. MY FRIDGE IS STILL MAKING THE NOISE. REF NO-008955-01