BILLING ISSUE AND SERVICE IN THE COMPANY

I don't know what to do any more . could somebody assist . in june I was told I was handed over but to my surprise I owed 1 instalment and I was not even informed that I will be handed over . again I am trying to settle the account instead of the balance to reduce it goes up by +- 200 last month I was told the balance is R2800 and I paid R2000 today with the hope of rectifying the balance month end ,now I am told the balance is 1000.58 I am disgusted with the service when you asked you are being referred to someone else WHO DOESNT EVEN KNOW WHAT THEY ARE TALKING ABOUT . House and home is really ripping people off .THIS IS RIPPING PEOPLE AND I REGRET THE DAY I WENT TO THE STORE. AND I HOPE OTHER CONSUMERS ARE AWARE AND I AM STILL GOING TO CAMPAIGN AGAINST THIS ,,,,,