1 reviews | Active since May 2013
being treated like a stupid.
Good day <br> I am highly disappointment in the service received from House & home on Saturday I got there purchased 44k worth of furniture , I think they made a mistake with the price of the LG tv at the shop it said 14k for the tv I asked specifically told to add that 65 tv I remember this cause the LG tv was next to the cashier where we paid R44k, Monday when they delivered they brought me a JVC tv saying I asked for that one when me and my fiance? told them what furniture we want I think it fair to say when you going to pay that amount on a tv you will make sure you choose correctly , I bought couches for 20k and asked for new one's and not those that were put as displays in the store guess what they brought the couches that were in the store how do I know this they were not rapped in plastics like all new couches from a factory and the one couch a stains at the back on the white piece of cloth , this does not end here by the way I bought a stand for 4500 the right hand side door is not 100% I opened everything yesterday and I realised these people want to treat me like a stupid if they don't give me the things I bought in a proper condition they must give my money back.<br>
We acknowledge receipt of your complaint and quote ref no 010459/01.
We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote ref no 010459/01.
We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
