dM
dineo M

1 reviews | Active since Apr 2016

20 Apr 2016, 15:58

been waiting for the statement for three hours

for the past four months i have been receiving calls for my account as to when i will be making a payment as though i am in arrears when i am actually up to date.today i requested a statement because i don't understand how my balance remains almost the same .

0
Replies (1)
House & Home
House & Home's reply20 Apr 2016, 16:12
Official
Hello dr.nkemele@absa.,

We acknowledge receipt of your complaint and quote Ref Nr 010845-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office