cN
charity N

1 reviews | Active since Jan 2016

04 Jan 2016, 13:41

BAD SERVICE VERY VERY BAAAD !!!

I bought a TV in March 2015, when I got home it was working after a week it was only playing the sound. I called the store for advise, I spoke the lady (I wont mention her name )and she said she was going to comeback to me I should wait she's still going to check. I waited for months until a lady called me selling some stuff to me, I told this lady why I wont buy anything from their store anymore. she help me with the problem I had and arranged the I take the TV back to the store in November, I kept on calling but I was not assisted. I SPENT MY HOLIDAYS WITHOUT A TV AND NO ONE IS CALLING FOR ANY FEEDBACK.THEY DONT CARE THE SPENT THEIR HOLIDAYS NICEY. I bought that TV cash I want my money back and the service I got is not nice. NO MORE BUYING STUFF FROM THEM. <br>

0
Replies (1)
House & Home
House & Home's reply04 Jan 2016, 14:10
Official
Hello mbalenhlengcobo5,

We acknowledge receipt of your complaint and quote Ref Nr 009426-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office