Bad service or actually NO SERVICE at all

Following up on my previous report.....still no feedback from House & Home or Hisense. I went to the store and was told that the rep of OK Furniture will bring the air fryer today, 24/09/25 to the store. So far, 13h18 no call, no feedback from anybody...I bought my all my furniture , tv & gaming chair from them and it is always a problem...when you get to the store, they always are 'just now thinking of me and following up" on the matter or they have attitude as if this is my fault they are not servicing their clients in the correct manner...... No air fryer this week, they can refund me!!!!!!