BAD SERVICE FROM HOUSE AND HOME MAYVILLE MALL

Good day

I went to house and home mayville branch and purchased a recliner chair for R 4999.00 and when I paid for the chair the sale agent named Peter ask me if I would mind taking the chair on display in their branch because they are out of stock. I said that I will take the chair on display and that I will arrange for it to be collected. After a while I recieved a call from Peter telling me that the chair on display is broken and he can get one in Witbank if it is fine with me ? I then agreed to it . After an half an hour later he called me again and he asked me to come and see him .when I arrived at the store he informed me that the price i already paid is incorrect and that i cant get the chair for that price. I asked Peter if I can talk to the stores manager named Mr Prinsloo he went and called mr Prinsloo. Mr Prinsloo as arrogant as he is told me that i will Not get that chair for R 4999.00 if I want the chair i must pay the difference of R3000 (In total the chairs price is R7999.00) and that he will rather give back my money but i must wait for it because he have too little cash flow to give it back to me now. I told him that is bad client servise and Mr Prinsloo dissagreed with me and if he was fit for his manager position he would have know the consumers right no5. "Suppliers are not permitted to mislead consumers in respect of pricing,the nature,properties,advantages or uses of goods" I feel it is unfair that i can not recieve my chair that i bought for R4999.00 (Display price) because the staff did not notice a wrong price on the chair that was on the chair for three weeks .

I will never recommend House and Home Hyperrama mayville mall for you will get arrogant and misleading service and that from their manager .