Bad Service and wrong/faulty equipment

<p>We bought a lounge suite and defy dishwasher from House & Home a couple of months ago, in the past months they swop 2 lounge suites because the seats was sinking after numerious visit to the store manager Robbie and the sales lady Tillie they cancel the old contract and we bought another lounge suite, but this is not the lounge suite we orderd and the seats is also sinking and the lounge suite is not even 3 months old but look if we have this for a couple of years already. The defy dishwasher don't wash clean from the beginning there was 4 technicians of defy to look at the machine the last technician did replace a blade, but it is still not washing clean. After numerious visits again at the store with the branch manager Robbie, and the sales lady Tillie they refuse to change the dishwasher to a new one and they refuse to change the lounge suite. They said we must first pay the account then they will sort this out. Really this is very very bad service.</p> <p>We did report this so many times to the store what must we do more to get this sorted out.</p> <p>Can contact me for photos.</p>