1 reviews | Active since Nov 2022
Bad Service
I purchased a lounge suit and a 5 pce coffee table in June 2022 received in July 2022 the sales Lady was professional but after 1 month I called various times head office reported my lounge suit aswel as the coffee tables. I only received feedback end Oct. They came out on the 11th Nov but only took the 2 couches. When I mentioned the coffee tables the lady that came out with the transport went outside and spoke to the manager. She came back and said the manager refuses to take the tables. I then ask her to call him that I can discuss the situation she did call and I. Asked him to please repair the table or refund because of poor workmanship. He was rude and told me that I signed for the tables that they were in good condition and that he will not repair. Is it not the companys responsibilty to repair or replace within 12m. He says there is no warranty or garrenty on the tables. Of cause you sign when they delivery the goods, so that means a person must not sign the delivery note because house & Home do not garrentee your furniture.
