NS
NICOLETTE S

1 reviews | Active since Nov 2009

10 Feb 2016, 15:29

BAD SERVICE

I went to the N1 City store on 5 Feb regarding a lounge suite I bought that is collapsing and was told I would be contacted Monday 8 Feb. This did not happen. I phoned again Tuesday and today and am still waiting for a return call. I am disappointed that I am not getting the service they profess to give.

0
Replies (1)
House & Home
House & Home's reply10 Feb 2016, 15:46
Official
Hello Tossie,

We acknowledge receipt of your complaint and quote Ref Nr 009896-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office