BAD SERVICE

We purchased a fridge House and Home Online and payment was approved. We followed up yesterday and payment was confirmed that it's appearing but there is no stock.

House and Home at Centurion Manager Angie confirmed they have stock, they need document with a list of orders from House and Home Online purchase which hasn't been sent through and every time we call House and Home Online purchase they keep lying saying there is no stock at Centurion House and Home even not knowing we have confirmed with the Manager at the store. Can House and Home sort out this before I even escalate to other social media platforms , I have been waiting for my fridge since last week Friday but they are still making stories