1 reviews | Active since Feb 2017
Bad Service
<p>Good day we purchased a bed at your Roodepoort Branch on the 24 February 2017 where I spoke to Miyelani which assisted me with the purchase. I received a phone call on the 3 March 2017 which stated that I had to come in again as the paperwork that was done is incorrect. So I phoned Miyelani the 4 March 2017 which I asked her what is going on and she said she will find out for me and get back to me no feedback and I did ask her please tell me you ordered my bed and she said yes I did it will take 2-3 weeks. 3 weeks past no phone call from nobody to give me an update so I phoned and she told me its still in production doesn't know when I will receive my bed. So I requested to speak to the Manager he phoned me his name was Johnny. He said he will find out and give me an update everyday to tell me where my bed is a whole week passes and Miyelani phones me on Monday 27 March 2017 stating the bed is almost done I will maybe get it on Friday which means I had to wait 6 weeks for my bed so I told her I am not happy the scary part is that nobody cares there they just say it is in production. I said to her when was my bed ordered so I asked her get Johnny to phone me. He phones me and I tell him how unhappy I am and he also didn't care about the unhappy customer as I told him I will go to the news papers didn't worry him. I asked Johnny when was my bed ordered only to be told they only ordered my bed on the 14 March 2017 which they **** to me for 2 weeks. This was the first and final time I will ever buy from House and Home I know this doenst worry you as I am one person but I will tell everybody I know never to buy they worst service I ever received in my life. I wont get probably anything from this but I will go to social media and internet and tell them my experience I had with House and Home</p>
