Bad sales

App**** for account at Eden vale branch 19 July. Was approved 21 July. after i was informed on more than occasion that all documents are in order i paid the deposit. i told Thembisa she needs to make 100% sure everything is in order cause i cant take off work again. she assured me again all is in order. 1:i got called 4 days after my application to be informed there is a problem with my tv licence.2. i was forced to take a tv i did not really want due to short stock. yet stock was ordered from another branch. i was told to pay additional R265 for a licence even though it was already added to the price. Surely in the 2 days it took to approve the account she could have made sure all is fine with the licence and informed me before i paid a deposit. it would have taken me a couple of minutes to sort it out with the sabc. yet it took her 4 days to inform me.