Bad online experience

House and home online I made a laybye online...then later decided to cancel. I called them to cancel...I was told to wrote an email. That's 2 months a go...till to date the laybye has not been resolved.

The reason was that I was told to pay the laybye in 2 months...I called and asked them about 2 months. They extended by an extra month. But still I couldn't afford...atleast for six months yes.

House and home online disappoints...when you go instore they say call online to resolve. What happened to customer satisfaction. Dnt house and home need our services anymore🤷♂️