Bad customer service and not professionals at all!

House and home fourways 😫😫😫😫 I started nicely when I was lay buying, we got all the service that we wanted even though you could sense some bad vibes.. I walk in the store to fully pay all my items and they say that I only owe them 499 I advise the teller that there are more items can she please look for it cause I need the items and I do not want excuses, she starts getting angry shouting at me and showing me her screen. I ask her to please look and to stop shouting cause I know I owe more than 499, shocking news is that the manager is there and she keeps quiet after that she apologizes on her behalf and I ask her how do you allow your staff to treat us like this and she is like I will sort it out but you can feel she is bull****ting us they are used to behaving like that, I mean that lady wanted to beat me up 👀 Okay now we are like okay whatever can we pay so that we can get our things. We pay and they promise to deliver today and now we try calling them they answer then transfer the call which doesn't get answered and then we tried like 5 times after and they didn't answer till now and our things are not delivered! For such a huge company I am disappointed and disgusted by the level of service and professionalism.

I just hope we will get our things we must just cancel the order, I am so angry right now