Bad customer experience

I went into the Cape Gate store. Went to buy a washing machine this is very easy and not rocket science or so I thought. My wife came to the store few minutes after me and son being with me. She choose a washing machine, next a washing machine that was being sold from the floor. We choose one and that was the last one that we choose, the store manager of the Cape gate branch told us that he can not give us the one on the floor because i is the last one. This was very confusing because he sold the one next to it off the floor. He did not once come to us he then sat by the seat until more problem occured and he stated in his words " He can't get up for everything" please remember this.......We then rented a a trailer because 30 minutes later the warehouse let them know that they got one in stock. Now trailer hired and on our way to the warehouse, now we asked them which warehouse is it? they said they industrail one close to access park, we asked "are you sure?" they said yes. We get the stikland warehouse and they say no it is the warehouse in brackenfell, we leave go to the warehouse and then we get the washing machine but befor we take it. The washing machine is outside of it's boxed and seems like it has been tempered with. I ask this was tempered with they tell us no it was not, they checked it before we got there. They wrapped up the box. bare in mind when we got to the warehouse we had to wait for a manager that came there 20 minutes later. We go home with the washing machine, set it up and it is not working. We make the revelent calls and they will collect it the following day. The following day comes and they collect and the driver collecting it makes us aware, the washing that they gave us he collected from another customers without paperwork and it had no pipe. OH yes they gave pipes in store for a washing machine at the warehouse. The washing machine did not work when they collected it and he was not aware as to why they gave the broken washing machine. Now we go back to the store and requested a new washing machine, we went from a top loader to twin tub in winter. The manager then says to us, in this moment " I think I was suppose to give you the one from the floor" in this moment I was so upset and irritated. Now, we do a swop that had in the store for 4 hours. They could not do the a swop because there was something wrong on the systems. now they were are suppose to give us a refund and 100 difference because they did not have a hundred on cash. I say alright I will take a USB stick they had on a specials. Now one, as we are suppose to get the refund toke another hour and then when they were suppose to give us our USB flash drive they sold it to someone else and I was sitting in the store them knowing I wanted and was waiting on them. Bad customer service, incorrect communication and no regard for customers.