Bad Bad Service

Went to Mayville House & Home to buy a surround sound system. I explained my setup to the sales lady and she showed me the JVC that would, according to her, fulfill my needs. I bought the system on her recommendation , paid and left. I installed the speakers and when I tried to connect my different components to the system, it would not fit. When I tried to phone the shop, they were closed so I wrote a email to customer service, which issued me a number. The shop phoned me during the following week and listened as I explained my problem again. He promised he would look into it and get back to me, that was 18 Oct 2022 @ 17h39. I have heard nothing from the store since and when I phone, the person is not available to give me feedback.

I would not recommend the Mayville House & Home to any person, as the sales people know nothing about the products they are selling and are only interested to make a sale to achieve their monthly target.

Service and after-sales service are utterly poor with no help from the store.