Bad attitude and customer service

The dealers are always eager to let one open an account but once you sign on the dotted line the dealer does not care afterwards. When i was applying for credit. I explained to the dealer that our offices have moved from sunninghill to waterfall. I got a call from head office to confirm employment. They said they don't do cellphones. In this case it's not my fault. The caller who asked me for numbers was rude and hanged up before I could explain.I am very dissapointed because when I am at the store the person mentioned above told me to come to the store. I get here and he is not available. Another this is that the numbers on the website are always busy and can't get through. I would have preferences being told about landline numbers before a credit check was done on me then I won't have app**** in the 1st place. I won't have considered even app**** cos now it looks bad that I have been rejected all because my employer does not have a landline