cT
colin T
1 reviews | Active since Jul 2015
10 Jul 2015, 12:54
Apply for credit to be treated like this???
I app**** for credit two purchase two dishwashers. I then recieved an sms stating that my application was declined. I called them to find out why. The reason behind it was that i was buying the dishwashers as gifts??? Who gives them the right to assume that this is the case. I was buying the two dishwashers for my property. 1 for the main house and 1 for the backroom/ laundry.<br> I have a good credit rating but got declined because of this assumption... I do not find this appropriate as it is my own business what i do with the items i purchase.<br> I did not know that in order to get credit approved i had to specify exactly what i want to do with MY unit. after all i am paying for it...
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Replies (1)House & Home's replyOfficial
10 Jul 2015, 13:41Hello Colin.T,
We acknowledge receipt of your complaint and quote Ref Nr 007160-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007160-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply10 Jul 2015, 13:41
Official
Hello Colin.T,
We acknowledge receipt of your complaint and quote Ref Nr 007160-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007160-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
