APPALLED AND DISGUSTED! CUSTOMER SERVICE NON EXISTANCE - WRONG COLOUR

I've had the most disgusting service from your Sandown store yesterday, i was literally the only person in the store at the time... right from the moment i entered the store, the shop assistant who first assisted me had absolutely NO ETIQUETTE at all. She was hitting and kicking against the furniture while taking me through to appliance. I asked the DEFY microwave which was on special for R999, the assistant told me it was the last one and she left to find the manager, why? i dont know. I waited about 10 mins at which point i called another assistant Moeneera Solomons to inquire about another microwave when i called her over she didn't even greet i asked her about the price of the next microwave and her response to me was "i'm busy taking the price off" really now? at 13:15 in the afternoon? surely if the special ends today the price must be taken off the next business day. The first shop assistant asked for help by an elderly white gentlemen who i assumed was also a manager only to find out he wasn't. He was just as hopeless, providing no help at all.By then i had already waited 20 mins for the manager who i found out then had gone to checkers which was about 2 mins away from the store. I asked the 2 ladies who was assisting me why there isn't another manager on duty? surely if the manager leaves the stores someone else should be put in charge? what ****ed me off even more is the fact that there was not once an apology from either of them, all i got was ATTITUDE!! Moeneera then still handed me the card with her manager Shadley's cellphone number on, now surely if the staff had the number on hand what prevented them from calling him? Clearly i wasn't the right color for them to be interested in a sale.

When i left the store i walked passed "Shadley" passing me with a packet of chips .. seriously .. his urge for chips was so high that he wasnt interested in a sale for his branch ... PATHETIC!! on absolutely all levels!

I think you invest in sending ALL your staff including your store management on SERVICE EXCELLENCE training session - to learn service etiquette as well as selling s****s.

The feeling that i got from the whole experience is that no one in the entire store wanted to make a sale! which to me is really sad .. and truly a bad reflection on your company, because no matter how insignificant the purchase is that the client makes, the experience will guarantee that the customer will return.

The staff and management of your SANDOWN STORE HAS LET YOU DOWN COMPLETELY!! AND CREATED A BAD TASTE IN MY MOUTH FOR YOUR BUSINESS

O FYI your head office number : i have been trying to call to log this complaint for the past 20 mins the phone still hasnt been answered!

YOUR LACK OF SERVICE SEEMS TO BE MAINSTREAM WITHIN YOUR COMPANY !!