pG
puleng G

1 reviews | Active since Oct 2015

14 Jun 2018, 13:00

Angry Customer

On the 13th of June 2018, at about 17:00 pm (house & home,the grove,Nelspruit, Mpumalanga), I saw a nice sleeper couch for R4499.00 and the salesman by the name of Jerome told me that I will get 15% discount if I collect the coouch by friday, I agreed and wanted to pay (sucurity) half price for the couch to make sure that no one takes it but to find that my cards did not want to swipe,so I told Jerome that I will return the following day to pay in full (R 3 824.15+ 170 for the master guard making a total of R3 994.15). Today, 14th June 2018 at about 11:00 am, I went to pay (having hard cash in my bag) for the couch only to find that the price on the couch is R4999.00. Jerome went to speak to his manager (Quinton) to let him know that the deal was for me to pay R3994.15 in total but the manager refused and said I should pay R4999.00. Surprisingly, the cashiers were talking saying the did see the couch as R4499.00 and even if they put the new price on the couch, the old price should not have changed on the their system,unless someone changes it in the store. I felt angry because I was not told about the terms and conditions of the price changing overnight and Quinton did not even bother to come and see me as a disappointed customer. NO ONE SHOULD GO AND BUY FROM THAT HOUSE & HOME. I SHALL SPREAD THE WORD.

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