Amazing service from Lee-ann at Online Shopping

I purchased a lounge suite online and upon receiving the item I was not satisfied with the product quality. I requested to return for a refund by emailing the Online Shopping Team. I would like to compliment Lee-ann for the incredible customer service from the initial query right until the lounge suite was uplifted and my refund processed. She really understands what great customer service is and changed my experience with House & Home from a bad one (product quality) to an excellent one (customer service). Thank you Lee-ann. Keep up the great work!