Accounts issue

I bought a Fridge last month on account from House and Home, i dealt with a very nice sales guy. We completed the forms and my fridge was delivered no issues.<br> <br> My issues are regarding the account i opened.<br> <br> My first payment was firstly supposed to be taken in March 2016 however i received sms's saying that my first payment is due is December. I have been calling house and home for the past 2 weeks to clear this up and up till now no one is able to assist, i kept getting promised that i will be called back and no one calls, when i call in again i have to start the whole story from the beginning.<br> <br> I am fine to start paying now however the second issue is that I signed a debit order for them to debit me, now i am told that I have to come and pay the money in. I am not in a position to go to the store and no one is able to give me bank details.<br> <br> I do not want my credit record messed up due to incompetence. Please sort this out ASAP and debit my account.