8 MONTHS WAIT FOR REJECTED AFTERSALES SERVICE

I bought a lounge suite at house and home in July 2014 and in August I noticed a tear along stitches. I went to the store and was assisted by Wesley, 6 weeks later I had not heard anything, I went back to inquire. Another 2 months went by. Then I went back to the store to complain. They eventually came in February, 6 months later to pick up the Sofa, I did hear anything from them and a week ago I went into the store to inquire the manager told me that, they where waiting for payment from the supplier to release my sofa. Yesterday I got a call from the store and I was told that I must fetch my sofa, If I want it fixed they have quotes that I can accept and pay for the repair. The after sales service and communication received from the store is below distasteful.