TS
Thomas S
1 reviews | Active since Mar 2016
08 Mar 2016, 07:29
2 MONTHS AND STILL NO MATTRESS
In January, I enquired about a mattress, eventually after three weeks of calling and going back to the shop we got an answer. Then we paid for the mattress at the beginning of February. WE STILL DONT HAVE THE MATTRESS. <br> <br> I have asked for my money back today and have cancelled my order. If I NEVER have to go back to HOUSE and HOME I will be happy.<br> <br> This process has taken over 2 months!! BAD SERVICE
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House & Home's replyOfficial
08 Mar 2016, 08:05Hello thomassonnichsen,
We acknowledge receipt of your complaint and quote Ref Nr 010251-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 010251-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply08 Mar 2016, 08:05
Official
Hello thomassonnichsen,
We acknowledge receipt of your complaint and quote Ref Nr 010251-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 010251-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office