bad customer service

Its a company that was listed on Facebook which sells wendy houses and you pay on installment. I requested a quotation and it was sent to me but i was not happy about it and added a few things. The person who was helping me was very rude. I want to know if that's the way they deal with all their customers.

[03/13, 2:19 pm] houses: Seriously so I must just sit and send you documents all day like I don't have other clients? Why not make up your mind first [03/13, 2:20 pm] Mrs S: Seriously is this how you communicate with your client? [03/13, 2:21 pm] houses: Order cancelled goodbye.

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