Thieving lieing rotten company!

Thieving lieing rotten company!!!! Like many people below in these posts, I have been in constant contact with my hotel who have confirmed multiple times that they will give me a full refund. Hotels.com have said they can't reach the hotel, despite how easily I can reach them. They've been lieing through their teeth on refund dates, I'm now 6 weeks in and haven't gotten my refund, they've now advised another 4 weeks. It's disgusting, it is my money, not hotels.com or Expedia. I hope this company goes down in flames and sadly has put me off booking through any 3rd party companies again - straight to the hotels directly for me! I've never spoken to a customer services team that lies directly to your face when you know it's not true, it must be coming from the management above them. Avoid this company once the corona virus situation ends because this shows a companies true colours!!