no breakfast

hi

i have just check in to Medina grand Mecure and have booked a family room, upon check in i was denied breakfast for my room even tough i booked breakfast with my room. i then contacted hotels.com on live chat and the guy phoned the hotel for me, and only allowed breakfast for 2, even tough my room states 4. this is very bad advertising from there site, and i suggest before booking just check if breakfast is included for your whole room.

very bad service