Never use! You'll be conned!

Never ever use this website or company to book your holidays. It will be a HUGE disappointment. Booked a apartment through them at Linda's Apartments Inverness. Agent never gave us anything to access the property. Turned up and there was someone else in property. Hotels.com don't want to give us the details of the owner. Till today we are struggling to make sense of why we were not given access. They charged us in full and with no service provided. Avoid at all costs.