***** by hotels.com

Hello Peter I bookEd an over night accommodation with hotels.com, turns out the agent Or apartment hotels.com link me to did not own the apartment anymore I go to the apartment with my child and wife only to find that the owner is not there anymore it’s late at night, the number of the agent does not go through and it’s non refundable please help me get the refund since the service I am promised was non exist and I had to face the embarrassment and shame of stay over in a car with my child and wife, email ***