Tudor hotel is ****

The worst hotel, dirty and I had an issue with my booking and the supervisor (Lady with some front teeth missing) confronted me and one of her staff members and told me I must never come to their hotel ever again, Because they have failed to secure a proper booking for me and to give me what I have asked for, the room I was first allocated was room 41 covered by carport with ***eons which made noise until morning, my room had no towels