TERRIBLE EXPERIENCE AT HOTEL SKY

I booked for 3 nights and paid before checking in. I checked in and stayed for 1 night, on day 2 of my STAY, hotel staff kept coming and knocking on my room door asking for payment at odd hours of the night, the staff member actually showed up at my door at 9:30pm with a card machine for me to make payment

I was so confused. The hotel receptionist marked my booking as a "no show" and a PORTION of the funds were returned to my account (which I didn't know about)

I then met with the front desk 'manager' MIKE, and he was ABSOLUTELY RUDE, his ATTITUDE was "well you can't stay at a hotel without paying"... I PAID MY MONEY FOR MY BOOKING BEFORE I CHECKED IN

THE ERROR WAS ON THEIR SIDE, THERE WAS NO RESPONSIBILITY TAKEN FROM THEIR SIDE, THEY ANGRILY KEPT COMING TO MY ROOM TO ASK FOR PAYMENT, THE MANAGER WAS ABSOLUTELY RUDE WHEN DEALING WITH THE ISSUE.

AS BEAUTIFUL AS THE HOTEL IS, I WILL NEVER RECOMMEND IT TO ANYONE BECAUCE THE HOTEL STAFF IS ABSOLUTELY RUDE, *********** AND DO NOT KNOW HOW TO TREAT CUSTOMERS.

This was not my first stay at the hotel - during my first stay, at 2am people were randomly banging on my room door, when I called reception thinking that it was an emergency.. They did absolutely nothing about this issue which I was very unhappy about.