UNAUTHORISED DEDUCTIONS

Consultant called and informed us about benefits we would receive by using hotel express card to book tickets and accommodation and other discounts, he ******* us to give our Diners Club card number and never informed us that he is going to debit outr account, R5960 was debited twice, which is R11920. We called a lady called Sylvia promised she returned the money, up until now the money never reflected on our accounts for the past three weeks, meaning she is lying.