Refund not done since June

During June I was approached by hotel international to buy their membership and was told I will get discounts over peak periods then after purchasing my membership the story changed. The very next day I requested my refund but till this day there was no refund and no one seems to reply to my email on this matter. YOUR MANAGER FELIX HAD CALLED ME AND SAID THE FINANCE DEPARTMENT IS REFUNDING ME MY MONEY AND TILL THIS DAY NO REFUND, NO PROOF OF REFUND NOTHING. I HAVE EMAIL PROOF OF THIS AND A VOICEMAIL FELIX HAD LEFT IN THIS REGARD. <br> <br> I WANT MY MONEY WITH INTEREST AS WELL AS ALL MY WASTED TELEPHONE CALLS AND MONEY SPENT ON DATA EMAILING YOU !!! AS YOU HAVE WASTED MY TIME , TELEPHONE CALLS. <br> On 11 Jun 2015, at 12:01 PM, Felix Letsoalo(Hotel Express International) wrote:<br> ><br> > Dear Mrs. Chetty<br> ><br> > Please note that I have send your refund request to our accounts department , they will get in touch with you to arrange that. I have tried to get in touch with you from 087 231 number but couldn't get hold.<br> > We do apologize for the inconvenience caused of not being able to assist you.<br> ><br> > Thanks<br> > Felix