REF NO: ***

Good day<br> <br> I have been a member of the Hotel Express International in the previous year until my membership with them expired in March 2015, however recently I have shown interest to renew/reinstate my membership, as I have received a call from a lady by the name of Lerato on the 23rd of June 2014, from a call centre in Johannesburg for the renewal. I agreed to her offer to renew my membership, give her permission to debit my account on the 25th of July 2015.However a week before the 25th of July I called and SMSed her not to debit my account on that month due to other financial commitments, but i didn't get a response from her until my account was debited on the 25th. I have complaint about this at the Hotel Express Head Offices in Durban for the past few weeks, but nothing has been done, until I spoke to a guy called Perseverance, who requested me to submit my bank statement that shows that the R1795.00 has been debited off my account in order for him to help, but nothing has been done since. i have called on numerous occasion to follow up on the matter with Perseverance, but yet I haven't received anything from him. I want my money back.<br>