Inefficient Service

Hi There <br> <br> I had signed up membership with a gentleman by the name of Kwandile : Account Manager from the Durban branch , i was not at all satisfied with how this gentleman handled things the last conversation i had with him ended up with me actually cutting the call as i felt that it was a complete and utter waste of time . I would like to continue with hotel express but with a different agent , save to mention the fact that i have not even received my membership card nor a membership email or number .<br> May i request that another agent kindly contact me . <br>