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Omphile R

1 reviews | Active since Nov 2016

21 Nov 2016, 12:16

Hotel Express, Take the Hint and Stop Calling Me!

<p>I've posted a complaint before - in 2014/15 I think about having been signed up for a membership following a phone call with one of Hotel Express's staff. Which I didn't agree to. They took out about R1800.00 out of my cheque account, I attempted to reverse the transaction with Standard Bank but failed. They listened to their audio tapes apparently and it appears I agreed to them signing me up. A few days later I received a delivery of the card - which I cut up immediately as I had communicated my displeasure of this membership. I immediately wrote a series of emails requesting them to remove my number from their database. To no avail. </p> <p> </p> <p>For the past year or more staff members at Hotel Express have been calling me each month or so to try and get me to sign up for a card/membership and I've been telling them the same thing. I am not interested in their calls - or their membership. I've requested my number be removed from their call list numerous times and yet each month I get a call from a new person. After each call - I attempt to reiterate my displeasure by sending an email - which never gets acknowledged. </p> <p> </p> <p>They're really the worst ever. Someone please help with getting my number removed from their database for good because each month I have to explain myself to a different person. And I'm tired now. </p>

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