Hotel Express International "****"

Hotel Express International, is a organisation that has no moral compass and it is operating like a **** in South Africa. This company has deducted money from my mother's account twice and has made zero effort to return the money back when she asked for her refund. The first time she reversed the amount and blocked them from future deductions. They just changed the amount and deducted again. Now my mother has been copying me in her correspondence with the company's agent and they are taking her from pillar to post. The company has requested that she provide proof that the money has not been refund into her account of which she has, furthermore if the company is sure that they have made a payment or refunded her then they should provide proof of payment which they refuse to do. So what kind of sick joke is this company playing on innocent would be clients. I think that this is how this company operates by *****ing people's money. They want to force her to take a contract with them rather than paying back the money. We taking legal action against it now as of today.