Hotel Express International - ******s and ****

I'm so disappointed and angry at the Hotel Express International sales person Kgotso Makgale. She call me to renew my membership and I told her to wait for me as I don't have money to renew now, but she's so desparate to debit my account without my authority and approval. She's a ******** and a ******. I will never join their membership ever again. Now I need to see how I reverse the my money back. The Hotel Express international is ****