CL
Cheryl L

1 reviews | Active since Jul 2017

03 Oct 2019, 14:53

Hotel Express - absolutely ********* ************

If there was a star with a minus in front of it, this organisation would get a -5 star rating. They are extremely *********, seem to set out to prey on older people and their one representative - Jennifer Chetty - is particularly *********, deceptive and arrogant. Do NOT give them any authorisation to take money from your credit card or account. It will not be refunded if you have been sold any of their so-called travel packages and you then try to get out of the sale. (The Consumer Protection Act doesn't seem to exist in their view.) We had to have my father-in-law's bank card stopped in order to stop their "selling" him new packages every few months. Thank heavens Nedbank took the time to listen to our story and take the evidence we presented them with seriously. Thank you Nedbank.

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