********** Debit

Hotel Express **********ly debited my credit card of an amount of R5993 on 12th June 2015. Be aware as the sales team call you from a feint line with your credit card details and chat to you, barely hearing their conversation and offers you a card, 2 weeks after your credit card is debited. When I queried with the call centre the consultants are rude and arrogant and not willing to help. I spoke to Perceverance at 10 am and when called at 1:45 I was told by Sumeshan that he was on lunch and my details were given to him to call me back at 14:30 when he returns. I called back at 3:29 as there was no responce and I was told again that he was on Lunch. I requseted that the so called member ship be cancelled and the funds must be credited into my account, I have already logged 2 queries on the support email ref no HSG *** and HSG *** and nothing has been resloved. Shocking service, plus no confirmation of an email to state I opted for this service. They are *****s and people should be aware of what's happening. How many other clients was mislead like me and cheated on. I want this matter resolved asap.