Appreciation to Hotel Express

Due to what I believe was a misunderstanding, R5900,00 was deducted from my bank account in February this year without my approval when I accepted membership of Hotel Express. <br> I was terrified since I had no phone number to return a call and the Customer Services line was a non return number. <br> I received a news letter from Hotel Express on Thursday 17 Sept, I rep**** and stating my concerns since I believed at that stage that I was a victim of a ****.<br> Zelda Erasmus from Hotel Express phoned me the following day and invesigated the query. I had a call from Zelda just now telling me the full amount will be paid back within 48 hours.<br> This is excellent service and I would like to thank Zelda and Hotel Express for keeping me updated the past 2 days and sorting the misunderstanding in such short term.<br> Thanks Zelda for the professional though friendly support, it's most appreciated.