bad service, rude staff, terrible product, useless

I cancelled my host4africa service in November 2015 and was notified in December that there was an outstanding balance on the account, which I paid. A consultant then called me in January asking me about the missing payment. I sent him proof of payment as well as cancellation. George then informed me that I needed to make a further payment for no good reason and proceeded to hand me over to transunion. Throughout this debacle George has been rude, crude and obnoxious as well as verbally abusive. The reason why I cancelled the service to begin with was that the website they hosted for me kept being taken down and they could not help me to restore it.