BS
Beulah S

1 reviews | Active since Sept 2017

30 Sept 2017, 21:04

Worst medical aid

Hosmed is the worst medical aid ever no response on my queries ,payments not done and tried to upgrade to new option and payed for 2 months but option not changed the supervisor and manager is making promises to contact me but nothing yet, I have been diagnosed with stage 4 cancer and cannot deal with this nonsense at this moment I have never seen a medical aid so bad it is disgusting

0
Replies (4)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply02 Oct 2017, 09:41
Official

Dear Beaulah

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards
Hosmed - Care for Life

Hosmed Medical Scheme
Hosmed Medical Scheme 's reply04 Oct 2017, 08:01
Official

Dear Beulah

As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life

BS
Beulah S's update11 Oct 2017, 10:03
Reviewer Update
This query is not resolved I have been waiting for feedback for almost 2 weeks now and I am very disgusted that you are misleading your clients and the general public in this manner.Your customer service is pathetic to say the least
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply11 Oct 2017, 13:35
Official

Dear Beulah

As discussed via telephone, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.

Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.

Kind regards

Hosmed - Care for Life