NP
Norcia P
1 reviews | Active since Sept 2017
02 Mar 2021, 14:37
TRIPLE INCORRECT ABNORMAL DEBIT ORDER - ENTIRE PENSION SALARY FOR THE MONTH DEBITED
Good day
I just received an SMS telling me R10637.04 has been deducted from my bank account by Hosmed Medical Scheme.
This is rediculous and not the first time that this medical aid does not communicate. I am a pensioner with a daughter in varsity. That is my full salary for the month of March, no groceries no transport money , no water and lights because ****ing HOSMED took my money.
What is supposed to happen!!!
They have been collecting my premiums on a monthly basis with no fail.
I want my MONEY NOW TODAY!
CALL ME IMMEDIATELY SS Phahlamohlaka *** Membership Number : ***8 ID Number : ***
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Replies (2)0
Replies (2)
Hosmed Medical Scheme 's replyOfficial
05 Mar 2021, 13:54Dear Ms N Phahlamohlaka,
Thank you for your valuable comment.
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Hosmed - Care for Life
Hosmed Medical Scheme 's reply05 Mar 2021, 13:54
Official
Dear Ms N Phahlamohlaka,
Thank you for your valuable comment.
Thank you for your valuable comment.
Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.
Kind regards
Hosmed - Care for Life
Hosmed - Care for Life
Hosmed Medical Scheme 's replyOfficial
08 Mar 2021, 15:01Dear Ms N Phahlamohlaka,
As discussed via telephone with our Credit Control Department, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life
Hosmed Medical Scheme 's reply08 Mar 2021, 15:01
Official
Dear Ms N Phahlamohlaka,
As discussed via telephone with our Credit Control Department, your query has now been resolved. Thank you for allowing us this opportunity to restore our relationship with you, as we value you as our client.
Should you have any additional enquiries, please do not hesitate to contact our Call centre on ***or via e-mail: ***.
Kind regards
Hosmed - Care for Life