TK
Thelma K

1 reviews | Active since Aug 2018

30 Mar 2021, 11:30

Terrible service

No response to my complaint from complaints department I needed HOD to call me for a payment backdating April 2020

0
Replies (2)
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply13 Apr 2021, 11:02
Official
Dear Ms. Kwenaite,

Thank you for your valuable comment.

Our CRM team will contact you shortly to obtain the necessary information to investigate the matter.

Kind regards
Hosmed - Care for Life
Hosmed Medical Scheme
Hosmed Medical Scheme 's reply19 Apr 2021, 14:33
Official
Dear Ms. Kwenaite,

As per telephonic discussions and email correspondence with our Escalations Department, your query is receiving urgent attention.

Should you have any additional enquiries, please do not hesitate to contact our call centre on ***or via e-mail: ***.


Kind regards
 Hosmed - Care for Life